Never again.
I called Daves based on reputation, recommendation and reviews. I had a washing machine that was broken. I scheduled a week in advance, explained that I was staying home from work in the AM so they said they would make me their first call of the day. This clearly was not the case when the repair guy strolled in at 10:30.
The guy who answers the phone sounds like he is completely baked and is rude.
Repair guy quoted me $300 for the fix. I gave him my credit card info and left for work (later than I anticipated or had approved with my boss). When I got home there was no receipt or any paperwork saying what he had done or how much it cost. I had to call the store, track the guy down and have them mail me a receipt. When I got the receipt the total was $375.
A few days later I go to do laundry. Everything is rinsing in hot water. Again scheduled with them 4-5 days in advance. This time left instructions with my building management to let him in. I get home the night of the repair and nothing had been touched. I called the store and stoned boy tracks down the repairman who says the office was closed so he left.
He finally came out the following day and seems to have fixed the water mix up. But, again, no note, receipt or anything.
Next time I am calling Sears.
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