I've owned my X3 for four years and having it serviced has always been a pleasant experience, thanks to Josh Martinez. From day one, I have been impressed with his helpfulness and his work ethic. I feel lucky, not just to have such a nice car, but also for the warmth and sincerity Josh has shown over the years. I'm always confident he will do everything possible to help me. I once left an extra set of keys in a courteous vehicle and even though I already called and was told they were not found, When I spoke with Josh about it and two months later they were found. Since he has handled my service needs I have never left unhappy. I only have the up most praise and respect for the steller service he has provided and cannot emphasize enough. What an asset he is to Desert BMW.
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