I am a twentysomething female and live near Autopia in Uptown. I discovered I needed a large repair when I brought my car in for an oil change at Tires Plus. So, I brought my car to Autopia because it was close and they were after all, highly rated by Womens Press. Three days later my car stalled at an intersection and would not restart. I towed it back to Autopia thinking it was related to the previous repair. I live nearby and saw where my car was towed to in Autopia's front parking lot. I later received a call that my timing belt had broken, another costly repair. (Remember I had just been in 3 days prior for extensive repairs). As I walked past Autopia, I noticed my car had not moved from its spot. I was charged 100 dollars for a diagnosis, yet they never even brought my car into the shop.
I confronted the salesMAN about the charge and he fed me lines that the worker wouldn't get paid for his hours if I did not pay the 100 dollars. That is the largest line of bull I have ever heard. I later confronted another salesMAN and he said that I was charged 100 dollars because they had to tow my car into their shop because it would not start. (So they towed it in for diagnosis and then towed it back to the exact same parking space in the lot out front? What for? So I can tow it someplace else for repairs? Come on fellows, my car will not start and I am a repeat customer, why not leave it in the shop? Or perhaps you never DID tow it into your shop...)
I have never felt so manipulated. Perhaps Autopia provides good service for women who have a large pocketbook and do not need to question expensive repairs.
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