I used Alice Zotta several times with succes but my most recent experience was horrible. Alice is no longer working there (she is an assisted living facility) and the place has turned into a total rip off. I waited 2 and half months to have something reweaved only to show up and find that it wasn't reweaved by sewed over with a patch. shoddy work. I then took it to French America where they were able to fix it - costly but done right
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