I've been a member of the Downtown (5th & Olive) location for about 9 months now, and despite the fact that it's not the prettiest place, I will continue to be a member due to the great staff and no-pressure atmosphere.
What's good: Personal trainers, daily yoga and aerobic classes, low-key atmosphere (I usually hate working out with the weight equipment at the gym, but I don't feel weird or out of place here).
What's awful: The locker rooms (yuck. I prefer to be sweaty at work and really don't enjoy seeing so many of the over 40 crowd naked), music, lack of televisions to watch while on treadmill, etc.
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