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Cleanscapes overbilled us almost a year - Review by Mag00 M | Cleanscapes

Cleanscapes

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Cleanscapes overbilled us almost a year 9/9/2009

When Cleanscapes took over Wastemanagement they delivered a smaller can than we had previously but continued to bill us the higher charge for ALMOST A YEAR!!! I don't go out and check the numbers on my silly trash can so didn't catch it for awhile. When I called them they promised to give us a credit for the overage and deliver a new larger can. New can arrived but NO CREDITS!!! Then, when I called to ask where my credits were they totally lied about saying they would give me credits and only offered 2 months of credits plus offered to cut off my service if I didn't pay my bill in full. I don't f()@king think so!! I had to talk to the VP because the head of customer service is an a$$hole and I am still waiting for my credits. Of course, I won't pay my bill either until I get them. I would rather take the trash to the dump. The garbage truck is NEVER consistent on what time it will pick up and the guys running the truck are total slobs and dump trash in our driveway almost weekly. WASTEMANAGEMENT COME BACK!!! more
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