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refused to acknowlege a coupon for a free service call - Review by citysearch c | Curtis Total Service

Curtis Total Service

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refused to acknowlege a coupon for a free service call 9/23/2016

Can to repair my washer (it was leaking). Found out it was the washer house. Did not have one in the truck to repair. They left. I called the company back indicating that I forgot to give them a coupon for a free service visit. When I spoke woith the manger he said they only accept coupons if work is done. I told him they did not have the supplies with them to do the work. He said "if I am going to nickel and dime them over an $89 service charge they do not want me as a customer." Are you kidding. NEVER EVER use this group. He was rude and totally disrespectful over the phone. If they will not honor a coupon what would happen if I used them to re-model my kitchen and things went wrong? more
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