I purchased a new dryer and it was delivered. The sales rep and installer did not ask me what side I needed the door to be on. When I called them, they said it would be an additional $35 to install. They did NOT ask, open or demonstrate the way the dryer opened. Now an old man has trouble getting clothes into his dryer unless paying the additional $35. Terrible!
RESPONSE FROM Dick Van Dyke Appliance World:
Mr. Laugges, I reviewed the paperwork from your sale and you should have been asked what side you prefer the dryer handle to be on. This question was missing from the forms regarding your purchase so we will cover this free of charge. Thanks for shopping with us and we hope you enjoy your purchase.
Paul Rieken
Sales Division Manager
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