Appointment was at 11: am.  Car was taken into garage bay at time of appointment & returned to parking lot in approximately 20 minutes.  It took another hour and 10 minutes to get paperwork & to pay for inspection, at 12:30 pm.  TOTALLY UNACCEPTABLE.  Unless you can get your paper work process together, I can no longer recommend you.  I came to this business for years, new owners need to make serious changes.
                        
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