We needed three new kitchen appliances and were sensitive to various details of these machines because my wife has fibromyalgia. We made repeated visits as part of thinking through our choices and always received helpful and informed information. The salesperson was friendly and patient and we never felt pressured. Finally we purchased all three from the Champaign store, which included ordering two items not usually stocked. I had priced one of these (an induction cooktop) over the internet, and the price was lower at DvD.
The installation went flawlessly and the crew was pleasant and knowledgeable.
In comparison shopping, we had found that the overall cost -- purchase plus 5/10 year extended warranty -- was less at DvD than at other stores where the purchase price is lower but the warranty (sometimes only for 3 or 5 years) is more expensive.
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