Had a misfortune of hiring CB Lucas to replace a module in Trane system XV-80. The estimate was not free, as advertised, part failed three weeks later. CB Lucas rejected Trane field service representative (FSR) service to validate his new recommendation (replacing motor and module). Motor was running and still is running. The replacement module (checking if it was refurbished or genuine) failed. However, in the area of arrogance and verbal abuse CB Lucas is excelling. I am recommending using manufacturing FSR every time CB Lucas works on your system.
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