This hotel was in absolutely pristine condition when I toured the facility. I was hesitant to book initially before my visit, based on mixed reviews. I noticed attentive staff who went far above and beyong their call of duty to make my trip absolutely amazing. The facility was well maintained, the rooms were newer with granite countertops in bathroom. The value for the price was truly exceptional. You are legitimately a stones-throw from Universal Studios, and can see the Wet N Wild Water Theme Park from any room. Huge Parking Lot was delightful. There was always a spot, if you ever had an issue staff resolved that issue immediately. I truly can not say enough great things about this hotel. Beds were comfortable with premium bedding, pillows, and blankets. every room has a brand new 40 Inch Flat Screen Television within it. One of the cleanest well kept hotels I have stayed in, especially being located within such a high traffic tourist destination. Diane H. - Front Desk, made this trip exceptional and resolved any issue that I ever had with a smile. This individual made my stay totally worth it, and I will stay at this hotel and Best Westerns again in general because of her. You can not go wrong at this hotel, truly a gem!!!
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