DO NOT EVER RENT THROUGH THIS HORRIBLE GROUP!\r
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I got a call form my realtor today that this company is stating that we owe $800 in charges for damages to a duplex from 2 years ago and that we can't qualify for rentals in the are till it's cleared up.\r
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I paid a deposit. A LARGE deposit for that piece of crap duplex. We moved in to drawers not working right, cabinets with broken baby locks, an oil stained garage floor. It was covered in dust when we moved in and had to be cleaned before I could even cook in the kitchen. It may not have been the cleanest when we moved out but it was damn sure cleaner than when we moved in.\r
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The bills I was sent after move-out were for painting charges (we painted before we moved), a power washing to the garage that we never parked in for the entire 3 years we lived there, and trash removal of nothing. We left NOTHING in that duplex. We hauled everything to the curb for trash pickup. There were markings all over the back two bedrooms where dogs had chewed up the window seals and door frames and it had just been painted over but not repaired before we moved in. There was some minor damage to the carpet in the back room we made but I was told the carpet had to be replaced anyways before another tenant moved in and it shouldn't be a problem. I had to argue time after time after time to get someone to come fix the tree that dying in the yard that fell on a car when it fell. We argued for years to have a chain link fence removed so we could clean up the back yard which wasn't done till shortly before we moved out.\r
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WE WERE VERBALLY ABUSED AND HARASSED TO THE POINT OF GETTING A RESTRAINING ORDER on the neighbors and Hill Country did nothing about the abusive tenants who were running a daycare out of the duplex. They threatened to kill me and my husband and our children . They threatened to slash my tires and they threatened to lie to the cops about it. The kids harassed my daughter at school and bullied her. She was afraid to go to school and she was afraid to play outside in our own yard because the kids would come over and hit her and threaten her.\r
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Twice we had water leaks in the house and the company wouldn't send anyone over to clean the carpets so we were left renting the equipment and doing it ourselves. They refused to fix the roof but wanted to complain to me about when we moved out.\r
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I called the company numerous times and left messages for someone to contact me regarding the bogus move-out charges. I sent emails. No one could tell me if my deposit had bee taken out of the charges because no one answers the phone or returns messages ever. I got one bill and then several months later (maybe 5) I got one more bill. No one bothered to call me or return my messages again. No one bothered to email or contact me at all. How can I be expected to pay charges I tried in good faith to dispute and work out with these people?\r
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They just hold on to bills to ruin your rental history so they can collect money from you long after move-out. I wouldn't suggest my worst enemy rent from these people.
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