Dan explained our situation very well and the fact that he could possibly clean our water heater and it might be okay for 1 or 2 years, but since the water heater is 8 yrs. old already, it might not be advisable to spend the money on cleaning but put the money into a new water heater, and this is what my son and I decided to do. Dan presents very polite and experienced person. Joyce Matkovic
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