We researched nearly two dozen 3PLs prior to choosing Webgistix. Webgistix offered the best account and customer service, SLAs, shipping network and warehouse tech (a major 'plus' for us was the ability to hook into the sophisticated Smartfill console). As a tech company with a proprietary cart system it was very important to achieve a seamless integration between our admin/IMS and W's Smartfill. It was a smooth setup allowing us to custom fulfill, search for or cancel orders all from our admin and then via our Smartfill integration. They even throw in a convenient metrics dashboard.\r
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Customer service is always fast and helpful, we get new products uploaded within an hour. Although we weren't the easiest company to work with during the move-in phase, the on-site staff was always friendly and helpful, possessing an extraordinary attention to detail. The team is beyond thorough when it comes to assuring order accuracy. Oh, and the warehouse itself is beautiful. My only complaint is the speedbumps in the parking lot. Those gotta go.
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