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Terrible Customer Service .... - Review by citysearch c | Dick Van Dyke Appliance World

Dick Van Dyke Appliance World

Claim

Terrible Customer Service .... 11/30/2014

My washer has been out of service since Oct.. A repair man came on the 30th. .Returned on Nov.7 with parts & repaired the problem it ran for aproxmently 48 hours, a whole new problem and a loud one at that..Another repair man cones back on Nov. 13 since then no one has called to keep me updated on anything. .I've had to call was told this last time I would be called back on the 28th not one call.. They have a you can complain attitude but we aren't going to even try to make you a satisfied customer.. Did I mention that washer was just 2 years old in July and that tha same part has been replaced twice this year.. I m an EXTREMELY dissatisfied with them.... Customer Service is a must and they have the Absolute worst Customer Service I have ever seen or delt with EVER..... more
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