I bought a refrigerator from Dick Van Dyke a year ago. After having it for 2 months the door handle broke, they came out and fixed it. 6 months later the door handle broke again. I called service they sent a technician out to replace it. The tech came out and told me I need a door handle and that would be $25. I called the office they said it was a cosmetic issue and I would have to pay to get it repaired. I told them I've never heard of a refrigerator door handle breaking like this. I asked if the repair Mr could come out and look at it, I was told we don't do that. I asked for the service manager's name so that I could come in and speak to her/him, I was never given that person's name. Someone from service called me 4 days later and left a message to call back. When I called back I was asked a battery of questions, who are you, have you called before, what are you calling for. I said this is phone call, you don't go through all this to talk to the president. My handle is still not fixed.
Back to Lowe's I go. I don't recommend purchase from Dick Van Dyke.
Service is horrible
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