Worst ever experience. The office may be beautiful and easy to access. However, if every time I go see a doctor I always have to wait 30 min plus, what is the point of setting up an appointment?\r
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This time, got an 8:50 appointment for annual check up. got there at 8:40, checked in and waited. after 25 minutes of waiting, I asked the receptionist to see how long is it going to be? I was told ""soon"". Waited for another 10 minutes, finally, I was called to the examine room. after taking my blood pressure and weight, I changed and sat on the table and waited again. Unbelievably, I have to wait another 15 minutes before the nurse practitioner came in. \r
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I decided to leave and the nurse practitioner said, well, we only need 5 minutes and you will be done. Exactly, only 5 minutes of her time to examine me, so, explain to me why do I have to wait for a full 50 minutes? Do they think that our time is not valuable? the nurse practitioner then said, we could either go thru the exam, or I have to schedule another appointment to come back. Guess what, I am leaving and will go to another service provider whom will treat patients the way they want to be treated.\r
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I have been a patient for Main Line Women's Health care for the past 20 + years, the service quality is going down hill and the worst thing is, they don't think there's anything wrong for us to wait over 30 minutes without reason. \r
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Spoke with other patients waiting with me, they all echo the same problem with this practice. I am leaving for sure, hope Main Line Women's Health could re-evaluate their service and provide better customer service to their patients.
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