Worst ever experience. The office may be beautiful and easy to access. However, if every time I go see a doctor I always have to wait 30 min plus, what is the point of setting up an appointment?\r
This time, got an 8:50 appointment for annual check up. got there at 8:40, checked in and waited. after 25 minutes of waiting, I asked the receptionist to see how long is it going to be? I was told ""soon"". Waited for another 10 minutes, finally, I was called to the examine room. after taking my blood pressure and weight, I changed and sat on the table and waited again. Unbelievably, I have to wait another 15 minutes before the nurse practitioner came in. \r
I decided to leave and the nurse practitioner said, well, we only need 5 minutes and you will be done. Exactly, only 5 minutes of her time to examine me, so, explain to me why do I have to wait for a full 50 minutes? Do they think that our time is not valuable? the nurse practitioner then said, we could either go thru the exam, or I have to schedule another appointment to come back. Guess what, I am leaving and will go to another service provider whom will treat patients the way they want to be treated.\r
I have been a patient for Main Line Women's Health care for the past 20 + years, the service quality is going down hill and the worst thing is, they don't think there's anything wrong for us to wait over 30 minutes without reason. \r
Spoke with other patients waiting with me, they all echo the same problem with this practice. I am leaving for sure, hope Main Line Women's Health could re-evaluate their service and provide better customer service to their patients.