We have been loyal customers for 30 years. Our last purchase ruined our relationship. The front line staff tried to assist us with our new appliance but management didn't seem to care. No longer will we support this company, it is a sad disappointment to us.
RESPONSE FROM Dick Van Dyke Appliance World:
Mrs. Leach,
Unfortunately, I am unable to research your situation because we have several D Leach's in our customer history. If you would like to give me a call at (217) 544-8180 option 2 I will gladly research what happened. We appreciate your business, and I hope you will give me the opportunity to earn your business back.
Sincerely,
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
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