I am writing to let others know how very pleased I am with the child care/summer program my daughter; is receiving at Stepping Stone Teravista. \r
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She attends the Engineers class with teacher Michelle, she had an issue with a child being catty with her and feeling bullied in her classroom. It got to a point where she would cry in the mornings. When I found what the problem was I tried to take care of the situation myself by explaining to her how to express herself towards that child without herself being a bully or catty. My daughter did try my suggestions but to no avail. The next step I took was to speak with Michelle about the situation. Michelle allowed me to vent and then was apologetic about what was occurring and sorry that my daughter did not feel secure enough to talk to her. That same afternoon Michelle took the time to have a one on one conversation with my daughter and apologized to her personally. \r
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Within the next two days Michelle put it in her daily curriculum to do workshops with the kids on how to be nice to our friends and respect each other, this allowed my daughter to speak up to others in class about how she felt bullied. This was followed by a meeting that Michelle had with me to give me an update on how the situation was dealt with. I was extremely grateful for her attention to this matter. I am very lucky to have Michelle as one of my daughters teachers. \r
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After the issue had been resolved my daughter looks forward to attending everyday even more because of the junior aid and the summer field trips. I'm very happy that my concerns were taken seriously and the issue with taken care of in a timely manner. This complete situation reminded me why I recommend Stepping Stone to my friends and family. \r
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In addition, my boyfriend would note how professional the staffs were and how happy kids were when he would pick up my daughter and how involved the school is into education. He enrolled his son for the summer program during the weeks he has custody of him. We both agree that Stepping Stone School at Teravista allows us to have peace at mind while we are at work, which is priceless. \r
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Also want to acknowledge Alysa, a previous director at this location who also helped in a BIG way, she made sure her school did not tolerate any kind of bullying and I really appreciate her kindness. \r
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Thank you very much for all the hard work that the staff at Stepping Stone School Teravista do.\r
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-Sarah
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