It is my belief that the previous review was written by a disgruntled employee. I have never found Dr. Cindy Newnam or her staff to be unprofessional, not knowledgeable, or rude. They are frequently busy, sometimes overwhelmed, but never rude. If the front office staff does not know the answer to a question, they will ask you to wait while they get an appropriate answer from Dr. Cindy. I have met some rude people there but they were always clients, and the staff handled those people with dignity and grace.
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