Had a surgery here and had to stay overnight. Based on previous reviews, I was terrified. But I'll have you know, this experience was MAGNIFICENT for me. VIP treatment from the Concierge to the private room. For starters the place is immaculate. This is not a regular hospital. I didnt wait longer than 10mins to do anything. I checked in with the Concierge at 0545, registration, and was in the pre-op room by 0600. The pre-op personnel were perfection (except for one). Wonderful bedside manner for all of them (except for one). There was an overseer of some type keeping everybody on schedule for the 0730 start time. some kind of staff manager. I mean this was a well-oiled machine. I met the anesthesiologist and she was really nice. My surgeon met with me Dr Thomason. We didnt have much to discuss because he's so good at explaining everything in advance, I didnt have any additional questions. My room was private, great cable tv flatscreens, huge like a king size marriott room with several seating areas and a sleeping chair inside one of them. The food was excellent. You get to pick what you wanna eat. My day nurse Marilyn was an angel. Young girl. Very sweet and kind. I never waiting longer than 10 mins for anyone to respond to my calls. housekeeping cleaned the room twice while i was in it. Private shower with towel service and soap. It really is like a hotel with 5-star treatment. I cant say enough great things about the treatment I received here. I know I'll be back here if I ever need surgery again. Plus, I live a few blocks over in Las Colinas so it was convenient. Wonderful staff and experience if you have to have surgery.
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