As the owner of All About Automotive, I am sorry whenever a customer is dissatisfied with our service. Mr. Collins hired us to diagnose his daughters vehicle, it was towed in and would crank but not fire up and run. We prequoted Mr. Collins the diagnostic fee of $100.00 which was authorized and we ran tests on the ignition system, fuel system, checked timing and ran a complete compression test on the engine. Our tests showed that the engine cylinders were full of fuel and the fuel injector was failing - we recommended replacement of the fuel injector and fuel soaked spark plugs along with cleaning out the cylinders to get the vehicle to start. Mr. Collins declined repairs - paid for the diagnostic testing and towed the vehicle away. He replaced the fuel injector himself and the vehicle started and ran. Then it died and would not restart, when he called we offered to look at it again, he declined and took it to Miguel's. According to Miguel when Mr. Collins started the vehicle without cleaning out the cylinders of fuel it caused the engine to jump time and die. Miguel performed the repair.
more