I would like to compliment the repair man who came to check out our broken dishwasher. Brad was very efficient and gave advice after I asked. He had a person with him and he was good, too - but I'm sorry I didn't get his name. The appointment was Thursday, Feb. 28.
Friday I went to the Decatur store and purchased a new dishwasher. One again I had good service with honest advice - no pressure.
Today, March 4th the dishwasher was delivered. The installation man did a great job - efficient yet pleasant. I am sorry, I didn't get his name.
Almost all of our home appliances came from Dick Vay Dyke - we believe they sell a good product and their service is wonderful.
I espceialy like the 5/10 year guarantee.
I also appreciated the call early this morning telling me the window when the dishwasher would be delivered. In the past it seemed I had to call to get that information but I think receivig the call is better because by the time the person calls they know the time frame. Sometimes in the past, if you call too early the schedule isn't set - this is more efficient and appreciated.
I recommend everyone to use Dick Van Dyke. Maybe I should get some comission - just kidding:-)
Keep up the good work - service is becoming a thing of the past - it is nice to know that it still exists.
more