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Editorial review from Citysearch - Review by citysearch c | Harvey Auto Sales Llc

Harvey Auto Sales Llc

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Editorial review from Citysearch 2/9/2013

First let me say that I wish I had done my homework on Harvey's before I bought my vehicle because I see a previous review that had the exact same experience that I've had. I went to Harvey's in Flint from Warren. I saw there sale for my Chevy Blazer on AutoTrader. It looked good so we drove the hour and twenty minutes it took us to get there. I had a good vibe about the lady at the front (can't remember her name, if she ever gave it) so I figured with the atmosphere (owner kids playing and behaving) they understood the trouble people go through to have a reliable vehicle that you can feel good about. My husband found a couple of issues with the vehicle for which the lady brought down the price of the car. I was grateful and we seemed to have a good mutual respect going on. We even joked and swapped stories. But it was all to get rid of this horrible vehicle. After signing the ownership for the vehicle,1 hour and 5 minutes later, on the way home we were calling a tow truck on the outside shoulder of I-75 heading south. We had to come out of pocket 40 because the ""warranty"" only covered 5 miles worth of towing. REALLY?!? well we had to get the car back home right? That night I called Harvey's and left a message they called me back at approx. 9:45 am. a few minutes before they were due to open. I'm thinking to myself that these people are going to at least offer to fix any problems. So when I told him I didn't have a way to bring the truck back because it was in front of my house I was asked ""why would you bring it back"". He said that the matter was probably due to the tank being empty. I told him that we attempted to fill the tank up last night when we left and only got $3.09 worth into the tank, indicating that it was full.One of the issues that the lady said might be wrong with the car is that the gauge may not work (taking down the price another $100 dollars). We even joked that if the gauge wasn't indeed broken that (the lady's suggestion) I would send her the $100 in the mail.We opted to get the gauge fixed (couldn't be that expensive right? wrong). But apparently the guy was so adamant that we needed gas in the car I had to ask why he thought so. Given that all the signs indicated that it was an alternator or fuel pump or a dead battery. He claimed that the vent on some sort of gas valve wouldn't let the gas in at a fast rate that we had to get a gas can to fill the tank(So I can't just fill up my tank and go I have to feed my car like a baby???). THAT WOULD'VE BEEN NICE TO KNOW LAST NIGHT BEFORE WE SIGNED!!!! That's a major inconvenience, AIN'T NOBODY GOT TIME FOR THAT!! My husband SPECIFICALLY asked if there were any issues with the car that we should know about so that we could make an informed decision. The guy and his sidekick shrugged, laughed and stated they don't know much about the cars. REALLY?!? This vehicle (by the pictures) seemed to be in your care for at least 6 months...and you STILL know nothing about the car but are SO adamant that you know the car needs gas....HMMMMMM, uh yeah right. He said I couldn't return the car and sure enough I looked it up. Michigan has no ""used"" vehicle lemon laws. So we just special ordered a ""fuel goose neck"" for the Blazer for $89 (including shipping). Total spent on this vehicle so far $129...and that is only if Harvey's suggestion about the ""vent"" issue is actually correct. So my advice....if you want a vehicle skip this dealer. You don't have to take my word for it. But this has been MY experience. more
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