I've been a happy Sonic Creations customer for over two years. I've made several major purchases and many smaller ones. I have also had a few minor service repairs. My experience with that is, if Shane is not already engaged in a time sensitive project he will give you his immediate attention. Once he even stopped by on his way home from work to inspect my instrument so I wouldn't have to bring it in the next day. I don't know where you can get service any better than that.\r
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Throughout my association with Sonic Creations I have known them to give nothing but good, solid service and competitive pricing. The atmosphere in their store is relaxed and there is no sales pressure at all. It's a joy to be there and experience musicians just being musicians.\r
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One thing I witnessed that I believe typifies a Sonic Creations experience. Shane had just sold an acoustic guitar. The customer then requested a new set of strings. Shane said he had just put new strings on three days before and the guitar hadn't been played that much since. The customer was satisfied that the guitar didn't need new strings. \r
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Shane had sacrificed one set of strings he didn't really need to just to give the guitar its best sound and he talked himself out of a sale on another set of strings to give the customer the kind of service he would expect for himself. \r
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That is the kind of attention to detail that goes to the marrow of Sonic Creations' business creed. \r
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