Do not use this company. They are very unorganized. I bought a Living Social deal from this company and scheduled right away. I moved all my furniture around to accomodate them and the day came, no one showed up. I called them and they said oops you were double booked. Ok I can be understanding, accidents happen. Well, then I rescheduled and again moved everything around etc. And they no-showed again! So I called and they said oh we did not have you down, but we can come at 2pm. I wanted an early a.m. appt. To give my carpets ample time to dry. I have thick carpet and my carpet pad is sealed, so I know it takes a little longer for my carpet to dry. That is why I scheduled these appointments twice in the a.m. Then he proceeded to say that they would give free deodorizer for the mixup, a $50 value. WHAT IT COST $50 FOR DEODORIZER? Also, they kept pressuring me when I did make these appointments for upsales like a scotchgard etc. Made me feel uncomfortable. I was never made aware prior to purchasing the deal That I would have to pay for deodorizer. Were you going to leave them smelling like wet carpet? I have had my carpets cleaned several times by other companies and never paid an additional fee for deodorizer. I was nervous in the first place to go out on a limb and try something new...so then I tried to get my voucher credited because of their lack of professionalism. They told Living Social we offered to reschedule her so what is the problem. They did not take responsibility for their errors at all. I do not trust them and I did not want them in my house. So I lost my $69. I actually found another company and they charged me $75 for everything including deodorizer and I did not have any type of coupon. Good luck to you if you have a voucher.
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