I am beyond words at the moment. We test drove a 2012 Raptor. Liked the truck but it shook real bad. The saleslady told us they'd fix it and it would be covered under the inspection which had not been done yet and she wrote it on the WE OWE form. After 2 weeks of run around, I finally got a hold of her and she finally scheduled me an appointment to bring the truck in to be repaired. Upon arrival she sent me home due to the storm coming in and no rental car. She told me she'd call me back to reschedule. She never did. I called back several times and it was always I will talk with service and get back with you. Finally we called back and she gave me the same speech but this time she did call back... but only to tell me that they are not going to do the inspection and won't be fixing the shaking. I told her I would not have bought the truck with it shaking and she knew this because I told her that multiple times on the day of the sale. Then she tried to tell me that well it has been 3 weeks!!! I brought the truck in wasted my gas 90 miles round trip to bring it there and she sent me home. I just want them to be honest and do what they said they would. Is that so hard? To honor your word? I will never buy another auto there again. You cant trust even what they put in writing.\r
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