Had to have my thermostat replaced on my electric heat pump unit.Call Haskins Heating & Cooling a conpany I've been using since early 90's and trusted there work and honesty.Tech checked it out and said I needed a new thermostat .He was here about 30 min. replaced it and gave me a bill for $293.00. Their shop is two miles from my house,not much drive time.\r
Today I went on line and got the price of the thermostat he used for replacement.It is a Honeywell FocusPro TH5000.The price was $30-$40 range for a FocusPro Non-Programmable, 1H/1C Thermostat.The company I've used long term charged me ONLY $234.00 for the unit.The service call was $59.00 which I thought was fair.Like I said my total bill was $293.oo..Thought a fair price would be $130.00 -$160.00 . I've called three 2nd opinions ,all three said I was overcharged.Two said I was grossly.overcharged.\r
I called Haskins H & C sevaral times and tried to talk to Mr.Jeff Haskins.Lady answering phone would say he is in a meeting.The next time he was out of the office and so on.Each time she said he would call me back which he never did.I gave Mr. Haskins over a week to respond,which he didn't I am really shocked as to the way he handled this complaint from a long term customer.I feel as I have no recourse other than file a complaint BBB and other available sources. \r
I feel I have been way over charged? \r
Thanks, \r
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