I stored my stuff at iStorage and I got behind on my payments. When I called, the woman I talked to ask if I could come pick the stuff up and I couldn't because I was in the hospital. I told them I could pay for half but they wouldn't let me pay in installments and wanted the whole payment. They ended up auctioning my stuff off which included important things of mine like medicine that was stored there. I had been using them for almost three years. My sister also stored stuff with them and she was able to make her payments in installments when she got behind.
I also didn't realize until later that they had taken some stuff out of there before they were supposed to. They had taken out a lot of the books I had stored there.
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