Ken arrived ten or fifteen minutes early and got right to work. I am a first time home buyer and it is a new home. I asked if he minded me following him so I could learn, to which he was inviting. He was very educational and you could tell he had great experience and knew just what to look for. He also provided general maintenance tips and was just a very sociable person. Prompt report the next morning at 8:45am via email. Good old classic professionalism...gotta love it
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