We used a Groupon to have our carpets shampooed. They were very good job and the carpets looked great and smelled much better (we have 6 pets). There were still a few dark spots that have been there for a long time so they came out again to look at them and treated them for free. My son was home when the tech came (he thinks his name was Steffen) and my son said that his customer service was outstanding! I also got a voicemail from him regarding the spots with detailed information. No charge! I would HIGHLY recommend them and will have them clean my carpets next time too.
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