By mistake I called Newtown Heating and Air and had them come to my house yesterday because my heat was out. When they came, I realized that I had called the wrong person ... I have a contract with Ray's HVAC. The person who came told me that Ray's was out of business and that I need a new furnace for $3100. He also said that Ray's does not have authorization to work on my furnace, a Trane. I called Ray's today. He is not out of business. He can work on Trane. He came today. I do not need a new furnace. It was a dirty flue which he cleaned and I am up and running. Shameful, Newtown Heating and Air!
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