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Editorial review from Citysearch - Review by citysearch c | Syracuse Computer Store

Syracuse Computer Store

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Editorial review from Citysearch 1/8/2013

Do not recommend.\r \r I had a computer upgraded with a larger hard drive and a HP laser printer cleaned and document feed repaired. Eventually the work was done, but not in a real professional way. The basic problem was that the technicians do not test the devices after they work on them.\r \r I picked up my ""finished"" computer and there were corrupt files that would not allow me to open e-mail or update Windows. I took it back, left it and they re-copied data from my old drive to the new one and gave it back to me ""ready to go."" The computer would not boot, the battery was completely dead and the computer was trying to search for some files. I took it back again, left it again and they said it never finished running a check disk program they were running. I had to leave it again for a 3 time and finally after a week or so I got it back working.\r \r I was without my printer for almost 3 weeks. The repair ticket said to clean, adjust recommended maintenance on printer and check the document feed that does not feed properly. They said it ran like new -pick it up. I got the printer and the document feed was actually a little worse than what it was when I took it in - kept jaming and misfeeding. Took it in again and they said I needed 2 small feed rollers - why didn't they do find that the first time. The rollers finally came in and they replaced them. They charged $39 for the rollers (parts) - I later saw them on the Internet for $12.95 + shipping. I thought they took my printer apart and cleaned it inside and out. I talked to the technician who said they look for any jams, wipe off visible rollers and wipe it down good on the outside! Not a very thorough cleaning and adjustment maintenance for $65.00! The document feed now has a crinkly sound that wasn't there before. Tech said a lot of them sound like that! I just took it and left.\r more
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