Where most cleaning services offer a discount on the first cleaning, Distinctive Cleaning over charges for the first cleaning and are very deceptive with their pricing. I was quoted $165 over the phone and was made to believe that was the monthly cleaning fee. I then sent email asking for a quote and provided all the information required (i.e., square footage, # of bedrooms, # of bathrooms, and frequency) and received a different quote of $120 per cleaning. When I contacted them to say that I believed I was overcharged for my initial cleaning, they came back with the $165 was the ""uncontracted"" price (over-priced for the quality of the service provided). The $120 per cleaning was only available for a 6-mo contract. I had scheduled a first cleaning with the intent to continue on with the service if the cleaning was satisfactory. The quality of the cleaning was nothing spectacular, in fact, I had to follow after the gal to clean off surfaces where dirt was left behind. The gal doing the cleaning also left streaks on my stainless steel appliances that I had to then wipe down again myself. Very disappointing, I don't recommend this cleaning service. Buyer beware!!
more