Polly, if there was truly an issue with your product we really wish you would have brought it in to us so we could have taken care of any issues there may have been, instead of posting such a negative comment. Unfortunately there are some people who either prefer our competitors or are not mature enough to leave things well enough alone, and they feel the need to post comments like yours. It is often difficult to differentiate between those people, and customers with legitimate concerns. In the future if a situation like this actually occurs, please let us know so we can make sure this does not happen again.
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