I have been going to Tenshi since I move to Houston (2007-2008) from NY, and have always been very satisfied with the quality of food and service. Tonight's visit completely changed not only opinion of the food but the quality of character of who is running the business. I ordered the sashimi plate which I have previously had in the past and was shocked that not only was the redfish was beyond fishy tasting the portion size was basically cut in half from my previous plates I have had ( no bigger than a quarter and very thin). When I brought it to attention, asking what had happened, if they possibly may have changed ownership, the waiter had no answer for the change in the plate. The manger finally came out after my husband and I said that would be the proper thing to do, since it was not the waiters fault, but questioning on part of the business. She sat down and then accused us of raising our voices ( which did not happen) while we were trying to explain to her that this is not what was expected from previously having the plate before. She then goes yo say we were insulting her business, which did not happen, in fact we said the plate was pathetic in size, not the business. Then goes to tell us we should not be talking this way in front of our child! I have never felt such hatred towards someone where if my child was not there she really truly would have got a piece of my mind. Worst experience dinning ever. I would rather pay more and wait to be seated at RA! Never again, manger was completely incompetent to be running a business, and needs a 101 class on customer service.
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