I went to Fireside Designs on a weekday out of curiosity, just to check it out. When I went in, the sales clerk went through the details with me, lots of details like how a stove actually works. He explained how to judge the functionality of a stove, what I had to look for when buying a stove, and was generally a really big help. The customer service was so great that I was convinced to buy a stove with them.
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