Horrible Customer Service - I asked for a bid on some landscaping on behalf of my small homeowner's association because I had the ideas and everyone on the board like my ideas. This was our current landscaping company, and the owner Lisa Laird scheduled to come out on a Wednesday morning to meet with me. Not only did she show up on Tuesday morning without explanation or apology, the bid was way overpriced. We did not go with them for the project. They stayed as our weekly landscaper until about a year later they started pulling up the plants that the other people had put in, again without explanation, and when we tried to call and talk to Lisa, she never returned our calls and refused to replace the plants! When we cancelled the contract and sent the last payment, she claimed we owed one month as severence (news to us) and sent me harassing emails for payment every day because she had my email from the bid (again, I was not part of the HOA)!! When I reminded her that she needed to contact the members of the HOA, her response was that I gave her my address and she would continue to email me every day until she received payment. Unbelievably horrible customer service from beginning to end. I would not ever recommend this company to anyone. I don't see how this company is still in business from the other reviews I've read.
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