I have been in Ermitage three times, each time intending to purchase a Rolex watch. I have never left with anything due to the poor customer service. Today I went into the store to discuss trading in my current Rolex for one of the Submariner's they had in stock. Peter treated me and acted as if he did not want my business. They have been rude and uniterested in serving me each time I visited. And thier prices are not competitive. I have lived in Dunwoody over 20 years and wanted to patronize a local store. But, I am done trying. I will take my business elsewhere.
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