Horrible Experience
I never had the chance to see the quality of the work, as Dave hung up on me before I could send him my boots. Unfortunately it seems Asolo recommends Dave for their repairs. Asolo provided me a free repair for defective boots. I called Dave to see if it was possible to get the boots repaired before my next trip. Dave was unusually terse and became emotionally responsive when I did not have an answer to one of his questions. When I asked him to wait while I looked up the information from Asolo, he became upset and said he had three other callers waiting. I asked him if he was interested in doing business with me, to which he said no and then hung up on me. I'm hopeful Asolo can provide an option otherwise I'll simply buy boots from another vendor.
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