POOR POOR POOR!!! BEWARE!!!
Very inconsiderate management. Had 3 paid scheduled appointments for a simple house cleaning. First one went well.They called ahead of time to let us know when the cleaner would arrive approximately.
The next appointment they called the day they were supposed to be here and cancelled. Lots of notice-hah!
We scheduled another appointment but had to cancel because of medical reasons that came up late. We called less than 24 hours prior to the day of the appointment and were told that it was too late to cancel and we would just forfeit the already paid appointment.
I got into a bit of a heated discussion with them and pointed out that THEY had cancelled a scheduled appointment the same day as the appointment prior to this and they incurred no penalty! So we made another appointment and did not forfeit our money.
This is the day of the appointment. No one from there called to confirm that they were coming and when so I called. They said they were coming out at supper time.
They were supposed to be here during the DAY and besides that I should not have had to call THEM to find this out.
The first two physical cleanings we had were good.
The management is very inconsiderate and not easy to work with.
I would NOT RECOMMEND this outfit to my worst enemy!
There are plenty of other company's out there that are respectful and appreciate your business-use them instead!
more