Used a groupon and got charged more money when I arrived, when I asked for an itemized receipt they refused to provide one since I paid with cash (I've never heard of that before!). Other than that, check in was quick and the shuttle happened to be on the property already so the ride was quick as well.
When I returned a few days later they took about 15 minutes to arrive (much longer than other shuttles) and were rude to me because apparently I keyed in something wrong when I called. The worst part though is... when I was finally about to be done with their poor business, my car wouldn't start! They 'valet' parked my car (moved it about 20 feet after I parked it when I checked in and left my seat in the position for their short legs, not my long ones) and my battery is brand new from Les Schwab in November so I am 99% sure that something they did caused my car to die. They were able to jump my car from their shuttle and luckily I was able to escape after a few minutes of trying to get it started, although I drove in circles for a minute because the exit is hidden and poorly marked. I certainly will not be using this company ever again.
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