Nubest is a beautiful Salon. Most of the staff are nice. I have found one of the front desk people to be rather rude.
I have gotten about 4 haircuts by the owner Michael.
Michael is FABULOUS at cutting my hair. One of the top 3 people who has ever cut my hair in my lifetime.
However, he is engaged in constant conversation with employees who stop by to greet and kiss him, and little focus on me the customer.
My last haircut was a miserable experience. He started to yell at his assistant and chewed her out repeatedly during my haircut. I was mortified and horrified at his humiliating his assistant in public.
I felt helpless to do anything. I made the assistant feel worse by asking if she was okay when Michael was out of earshot. HE spends a lot of time speaking to everyone BUT me, the customer-Junior staff stop by and hug and kiss him throughout my haircut.,every time.
The only reason I am going back ,at least for one more haircut, is because he cuts my hair so beautifully.Despite his constant conversing with others, which is rude to me, his customer, he never lost focus on my Hair or Haircut, which was fabulous. I have been using him for under a year,and he is one his 3rd assistant in this time. Please , Nubest, if you are readin this, can you speak to Michael? I drive quite a distance to have him cut my hair because he is THAT good ,but it is a miserable experience watching someone else humiliated and berated in front of me. Surely he can pull aside the assistant and privately tell her anything he needs to out of earshot of the customer.
more