Everyone was great and I got excellent help from the salesmen in the store and the delivery man. The only concern-
I was shocked that only one person was expected to move heavy appliances like my refrigerator.
This
needs to be addressed. It is not at all safe and physically will impact the young movers adversely down the road- way too much strain on joints etc.
Not having a team to move things together is definitely a bad business practice. Please get a team person to help the main mover.
RESPONSE FROM Dick Van Dyke Appliance World:
We appreciate your comment about the use of one person to deliver appliances. However, our team of installers prefer to work alone. We have a few 2 man installation teams that will work together, but the majority of our staff prefer to work alone. Our employees are given the choice to work on a team or alone. Our single man installation teams are given support anytime they request it. We have over thirty vehicles on the road on any given day to assist with any unusual or labor intensive installation. Thank you for your concern.
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