I arranged my appointment with Russell, who was perfectly friendly and efficient on the phone. And, importantly for me, when he did try to sell a recurring cleaning service to me after my Groupon cleaning, DID NOT act pushy or become rude when I declined (only because it's a luxury I can't afford regularly).
Glenda was the cleaner who came to my apartment. She was early but asked my permission to come on in and was happy to wait if I preferred. We started early (not a problem) and she was efficient, worked hard, and wasn't put off by my dog OR by working around my clutter. She did what she was hired to do, did it well, no muss no fuss. We did chat, but she wasn't distracted nor did she disturb me when I was occupied. [My last cleaning experience with A DIFFERENT agency was unpleasant (the cleaner was 1/2 hour late, spent 80% of this time on his phone discussing family drama loudly, worked slowly, and was super chatty when not on the phone, complained about his wages to me, etc) so GLENDA was a very pleasant change.] I definitely would recommend this company.
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