WORST dealership in history. I came to these folks with a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection, and offered me a measly $1,500 for the car. I ended up buying a 2006 M35 from them, apparently looked over thoroughly and checked, with a clean CarFax. No wrecks reported or substantial damage. I had also been a regular customer for a year, and always had my G35 serviced there. Every other oil change they tried to tell me I needed unnecessary repairs, but I ignored because I knew better. I just wanted Infiniti techs to service my car.
No more than 1 week later, the MECHANIC at the dealership was driving around my old car, completely fixed and running well. So much for more than $11,000 in damages. THE SECOND DAY of ownership, my newly purchased car's tire pressure light came on. Upon further inspection, I found a small slit in the side of the tire. I had not hit anything, and the car had been kept in the garage. THE MANAGER, ""Bill"", seriously tried to charge me for a new tire. After debate, he finally had it replaced.
TWO MONTHS into ownership now, I'm on the way to work, and the radiator SEPARATED IN HALF, not cracked, SEPARATED. The dealership told me it would cost in excess of $900 to replace. I had to go inside the dealership and raise a fit while talking to the manager to get them to work with me, fairly. They agreed to replace the radiator for a couple hundred, and cheaped out with an AFTER MARKET, NON INFINITI OEM, radiator.
THREE MONTHS into ownership now, I go in for an oil change. Upon picking up my car, MITCH, the service advisor, informs me that I have a ""serious"" problem and that my ENTIRE STEERING RACK AND PINION SET would have to be replaced. This is a $2,000 repair bill, and they said they would just be o so nice as to give me $200 off. THESE GUYS ARE CROOKS, and their mechanics as well.
I took the car to a mechanic, whom I trust, and he informed me that it appeared the car had been wrecked at some point, and not fixed properly. I am EXTREMELY disappointed with the level of service I received from a ""prestige"" dealership that sells high end automobiles.
I HIGHLY recommend purchasing your Infiniti, or any car for that matter, from anywhere BUT these dishonest people. All they want is your money, and do not do honest business.
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