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Disappointed - Review by citysearch c | At Salon & Beyond

At Salon & Beyond

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Disappointed 2/2/2012

I have never written a review on this site but felt compelled to because I am disappointed with the haircut I got at "At Salon." I went there because I saw that it has 5 stars on Citysearch, but now I wish I hadn't. There's nothing like a bad haircut to lower a woman's self image. The hair sylist was nice, but he didn't do what I had asked and emphasized. I had asked for just a trim with slight layers, and for my hair to remain thick, but he gave me chunky layers, with the shortest ones too short and prominent. (It reminds me of the old "Rachel" haircut from Friends in the 1990s - this does not fit the shape of my face at all.) I think part of the problem was that English is not his first language, and maybe he didn't understand me, though I asked if he did, and he said yes. I also couldn't entirely understand his heavy accent. After he started cutting, he didn't ask me a single question, which I am not used to. I feel like he didn't care what I had asked for and did what he wanted instead. At the end, when I saw the back of my hair, I said I hadn't asked for my hair to be thinned out like that. He countered that it is lighter this way. I said I didn't want it lighter. I wanted it to stay thick. He asked me to remain sitting so he could work on it some more, and I said, no thanks. I didn't want to lose any more hair in his hands. The only way to fix it now is to wait 6 months (at least) for it to grow out. The woman at the reception was nice and said I can come back for my hair to be fixed, and I told her the same thing, that only time will repair it. As I mentioned, the staff was kind, and I feel a little bad giving the salon one star because of it, but I am very disappointed in my haircut and plan to wear it in a ponytail until it grows out. more
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