Once it was installed, we tried it and water would not drain. We had to call a plumber on a Sunday to find out power to the pump was disconnected.
RESPONSE FROM Dick Van Dyke Appliance World:
We apologize for any inconvenience your recent purchase may have caused. We offer 24 hours a day 7 days a week emergency service at no additional cost to you when you purchase from our company. Unfortunately, we weren't notiified of your service issues until after the plumber corrected the issue with your dishwasher. We recommend you try our service line at (800) 847-4994 before you call anyone else out to service your products, because our warranty would have covered all of the expenses associated with this repair. Thank you for your patronage.
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
more